Explain why documentation is proposed, who may use it and what form it may take. Knowledge holders should have space to ask questions and identify material they do not want included. An initial conversation is not the same as permission to publish.
Explore more →A skilled practitioner may make choices that are difficult to see from the outside. Ask what they notice, which signals matter and how they decide that something needs attention. These questions can reveal the judgement that sits behind a sequence of actions.
Explore more →Capturing and preserving experience-based knowledge held by professionals, artisans, community experts, retirees and other knowledge holders.
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